TERMS & CONDITIONS
Last updated: November 23, 2024
Welcome to Lumora. By accessing our website and placing an order, you agree to these Terms and Conditions.
1. GENERAL
These terms govern your use of our website and purchase of products. By using our site, you accept these terms in full.
2. PRODUCTS & PRICING
– All products are subject to availability
– Prices are in USD and may change without notice
– We reserve the right to limit quantities
– Product images are for illustration purposes; actual items may vary slightly
3. ORDERS & PAYMENT
– All orders are subject to acceptance and availability
– Payment must be received before order processing
– We accept major credit cards and PayPal
– You agree to provide accurate payment and contact information
4. SHIPPING & DELIVERY
– Delivery times are estimates and not guaranteed
– Risk of loss passes to you upon delivery
– We are not responsible for delays caused by customs or carriers
– See our Shipping Policy for full details
5. RETURNS & REFUNDS
– Returns must be initiated within 30 days of delivery
– See our Return Policy for complete terms
– Refunds are issued to the original payment method
6. INTELLECTUAL PROPERTY
– All website content, logos, and designs are owned by Lumora
– You may not reproduce, distribute, or use our content without permission
7. LIMITATION OF LIABILITY
– Products are provided “as is” without warranties
– We are not liable for indirect, incidental, or consequential damages
– Our liability is limited to the purchase price of the product
8. PRODUCT USE
– Products are intended for normal household use
– Follow all safety instructions included with products
– Keep electrical products away from water
9. DISPUTE RESOLUTION
– These terms are governed by South African law
– Disputes will be resolved through good faith negotiation
10. CHANGES TO TERMS
We reserve the right to update these terms at any time. Continued use of our website constitutes acceptance of changes.
11. CONTACT INFORMATION
For questions about these terms:
[email protected]
Lumora
50 Vista Verde Estate
Andries Pretorius Street
Somerset West, Cape Town
South Africa